r/extremelyinfuriating • u/JayAilein • 23h ago
Evidence Discord suspended my account about a year ago now and I'm still aggravated by it
TL;DR: I was suspended for a joke, lost complete access to the account, and was told to kick rocks, to which they then asked me for feedback despite the fact they did nothing to help me.
So about a year ago, though I'd say it's actually been half a year, my discord account was suspended for a joke I had made. It was a few weeks before my birthday, I was making a joke to my friends in a groupchat. I don't remember what exactly it was that I said, but to keep it simple enough, I had said:
"In [x] days I will be turning"
"9 years old"
And within an hour later my account was suspended. I'm not even mad that it was suspended, honestly it was fair that it was, because it's not uncommon for kids to lie about their age on the internet. What I'm angry about is what happened afterwards.
So in the following week, I was in the process of getting an ID for travel purposes, so I thought I would be able to get my account back once I got that in the mail. I get it in the mail and I try to log back into my account, and I can't access it, the email associated with it didn't exist anymore (for some reason), and my phone number (which still exists, duh) was not working. I submitted a support ticket through discord's support outlet (First image), and to no one's surprise, I got a response from a robot (second image). They basically told me to kick rocks.
I've had no way of getting my account back so the only thing I could do to actually get back in contact with friends was by making another account. I've been able to get back in contact with my friends that I had no way of contacting otherwise.
What really made me the angriest is that they asked me for feedback on their support team when they made zero attempt at helping me. (Third image)
I've had that old account for years and the fact that I can realistically never get it back is frustrating.