r/delta • • 21h ago

Image/Video Delta just responded to my case with "Here's a more polished and professional version with a warm, empathetic tone:"

Post image
56.2k Upvotes

This is absolutely insane right? I know everyone is complaining about this new chat, but now you get these types of responses on a case?!? I am a Diamond Medallion, Do better Delta.


r/delta • • 7h ago

Image/Video My dad's last flight as a delta captain was two weeks ago. So I made this video as a surprise for him.

Enable HLS to view with audio, or disable this notification

2.7k Upvotes

He loved the chance to get to fly with you guys for so long!


r/delta • • 20h ago

Discussion meirl

Post image
199 Upvotes

r/delta • • 15h ago

Shitpost/Satire Hot sale, $999 special

Post image
103 Upvotes

Hurry up before it’s gone. Only $999 for nonstop to Raleigh! This is for all you folks trying to hit Diamond MDQ!


r/delta • • 20h ago

Image/Video Pretty cheap premium economy to Taiwan

Post image
89 Upvotes

Surprised by how affordable this is. Just one way, but have some credits to use. Availability like this for many days, not just this Tuesday. I guess their Seattle to Taipei route and their LA to Hong Kong route are not doing so hot


r/delta • • 10h ago

Image/Video Delta, be better

79 Upvotes

Airfares are outrageous and yet they can’t fly clean planes. Ugh. I don’t want to change my loyalty as I’m not sure any other US airline is better but this is getting ridiculous. Visible crumbs in my seat area


r/delta • • 21h ago

Image/Video Another Nasty Plane

Thumbnail
gallery
73 Upvotes

Was sitting in “first class” from MSP to SEA and this was the state of the airplane. This is disgusting. Just try a little bit, Delta. Please.


r/delta • • 6h ago

Image/Video We did it!

Thumbnail
gallery
51 Upvotes

Finally had a chance to do the DTW Sky club pub crawl! 3:15 was our official time. Thanks to the club desk attendants for letting us in early. Couldn't have done it without you.


r/delta • • 22h ago

Discussion No D1 Japanese menu?

Post image
53 Upvotes

They finally loaded the new D1 menu starting 11/3 out of LAX to HND. 11/1 and 11/2 have a Japanese menu listed, but after that one is not listed on menu.delta.com.

I suppose it could be a specialty menu we have to pre-select now and not listed on the menu site, but I’ll be sad if the specialty Asian menus have gone away. I always found them a fun way to try something different.

I guess I’ll find out when I get my menu sent on 11/4 unless anyone has intel on the subject.


r/delta • • 20h ago

Help/Advice Delta nightmare traveling with firearms/valuable oversized luggage.

23 Upvotes

I’m a Diamond Medallion member and have flown Delta practically my entire life, but this experience has been absolutely ridiculous.

I recently flew from Atlanta to Rapid City, SD, connecting through Minneapolis, for a hunting trip. My dad and I each checked a firearm case in a proper hard case, separately and more than two hours before departure. Upon arriving in Rapid City, we discovered Delta had left BOTH gun cases in Atlanta. We had to retrieve them the following day, forcing us to change hotel plans and lose a day of hunting. When the guns arrived, my reinforced metal case had a massive crack down the side. Fortunately, the guns were fine.

I filed a damage report, bought a brand new hard case specifically designed for air travel, and discarded the old one.

On the return trip, flying the same route in reverse, my checked bag containing clothing was missing at baggage claim. Apparently, it had been left in Minneapolis and was eventually shipped to my house. I then waited an hour at oversized baggage for my new gun case, only to discover it had been absolutely destroyed. There was a massive hole in the bottom, and I could see one of my shotguns through it. I immediately filed another damage report.

Because of the zip ties placed on firearm cases at ATL, I couldn’t open the case at the airport. Once home, I discovered the shotgun had a bent barrel, the barrel had been shoved backward into the action so it couldn’t open or close, and the muzzle was warped so choke tubes could no longer be installed. The gun is unsafe to operate and effectively a total loss without extensive repairs.

Between the two destroyed gun cases, worth around $400 each, and the $2,500 shotgun, this has been an absolute nightmare. The shotgun also has significant sentimental value.

I understand baggage issues happen, but having both firearms mishandled on the outbound flight, then having my luggage delayed and a brand new gun case destroyed on the return trip, all within five days, is absurd.

Has anyone had Delta damage a firearm this severely? How did the claims process go? Did they reimburse you for the full value, or did you have to fight for it? Any advice on dealing with Delta over something like this would be greatly appreciated.

TL;DR: Delta left both our guns in Atlanta on the outbound trip, destroyed my original gun case, then delayed my luggage and destroyed my brand new gun case and a $2500 shotgun inside it on the return trip. Has anyone successfully resolved a claim like this with Delta or does anyone have advice on this?


r/delta • • 47m ago

Shitpost/Satire DL1 flash sale 😂👍🏼

Post image
• Upvotes

“Deals” all day @Delta


r/delta • • 5h ago

Discussion Comfort+.. what am I missing?

11 Upvotes

Flew C+ for the first time (price differential RT: main $500, C+ $700, FC $2000… ballpark). Might be tainted because I did have a middle seat. Just didn’t feel it was worth it. Are most C+ seats filled bc of upgrades for people with status? Just wondering why regular people may choose C+ over main. Excluding business expensed travel of course. Free alcohol is cool but they only come by once anyway. Not complaining here, just really curious.


r/delta • • 4h ago

Help/Advice MSP Airport

6 Upvotes

I have a 45 minute layover in MSP. I come in to gate F5 and leave again out of B14. I am anxious, and was looking at the map as I am not as familiar with MSP. Is the C concourse tram a good option? Will I make it?


r/delta • • 15h ago

Discussion A little recognition for good flight attendants goes a long way

5 Upvotes

I feel like most airline discussions happen when something goes wrong, so I think it's worth talking about the crew members who genuinely make a difference.

A delayed flight, a stressful connection, or a frustrating travel day can put everyone on edge. When a flight attendant takes the time to help someone, stays patient under pressure, or handles an uncomfortable situation with kindness, it can completely change the experience.

Those moments might seem small from the crew's perspective, especially when they're just doing their jobs, but passengers remember them. Good service isn't always about doing something extraordinary. Sometimes it's simply treating people with patience and respect when they're already having a rough day.

I know not every flight will be perfect, and airline employees have to deal with plenty of difficult situations themselves. Still, I think the people who go out of their way to help deserve some recognition.

Has a Delta flight attendant ever done something that made a stressful travel day noticeably better for you? I'd love to hear those stories, too.


r/delta • • 1h ago

Discussion Call me silly, but…

Post image
• Upvotes

What does this la premiere onboard mean? I understand that’s an Air France option … but it doesn’t seem to be an option of this flight? Delta one is the highest seat option.


r/delta • • 3h ago

Discussion First time Diamond- GUC question

3 Upvotes

I am hitting Diamond for the first time and I have seen so many posts about selecting the GUC’s as the main benefit. We have some European and Asian leisure travel planned next year and would like to know the best philosophy using these. Do you pay cash for PS and then apply and get cleared to D1? Is there a higher likelihood of clearing paying cash or paying miles for PS? Should I just pay miles for D1 and not have the stress of clearing at the gate?

What advice or expectations can you share so I understand my booking options better? Thank you!


r/delta • • 17h ago

Help/Advice My dad and I have the same name, and somehow my TSA PreCheck number is on both of our Delta reservations

2 Upvotes

I booked a Delta flight for my parents and myself. My dad and I have the same first and last name, but I have a middle name and he doesn’t.
When I try to add my dad’s SkyMiles account to his reservation, it won’t let me. On top of that, I have TSA PreCheck, but my parents do not. When I look at our reservations, it appears that my dad has my TSA PreCheck number attached to his booking, and mine is there too.
This has actually caused a delay at the airport before, so I’m worried it could happen again.
I spoke with a Delta agent, and they told me they couldn’t see the issue on their end. However, I’m still concerned that our information might be mixed up because of our identical first and last names.
Has anyone experienced something similar with Delta? How did you get it resolved? Should I contact Delta again to make sure my dad’s reservation is corrected before we fly?


r/delta • • 21h ago

Discussion Why does getting a seat change on Delta feel like winning the lottery sometimes?

1 Upvotes

I booked a flight recently and ended up checking the seat map again later, just to see if anything had opened up. Somehow there were a couple of better seats available that weren't there when I first booked.

It's such a small thing, but getting a better seat without paying extra feels like a little win, especially on a longer flight.

I know it depends on the route, fare, and status, so it's definitely not something you can count on.

Has anyone here actually managed to snag a noticeably better seat just by checking back before their flight? Curious how often that happens for other people.


r/delta • • 6h ago

Help/Advice 40 minute layover in DTW. Stsying in the same terminal, but is it do-able?

1 Upvotes

I have a 40 minute layover in DTW and have to go from B1 to A19 in the McNamara Terminal. First time at this airport and hope that I can make it in time. Im super stressed.


r/delta • • 34m ago

Help/Advice ICN flight delayed; check-in delayed?

• Upvotes

Flight out of ICN tomorrow is delayed by 4 hours. Does the check-in counter time change as well? They open 3 hours prior to scheduled departure so I’d assume it would just be normal time. Anyone know for sure?


r/delta • • 1h ago

Discussion Upgrades

• Upvotes

I normally upgrade all of my flights and believe it has value. On an upcoming trip I only upgraded two of my four flights due to cost increases - way overpriced based on historical data. Overall I spent about the same amount I I would normally pay, but received half the value. I'm not paying more, but I will remember that I received less. Meanwhile Delta uses algorithms to squeeze us with dynamic pricing. Certainly Delta, and other airlines, are taking advantage of the fact that a low-cost carrier (Spirit) went out of business. Right now they are riding high on their Quarterly but another low-cost airline will eventually take Spirits place and Delta, among others, will pay the price long-term.


r/delta • • 5h ago

Help/Advice PS for ATL to ICN

Post image
0 Upvotes

Currently in C+ but have the miles to upgrade to PS and figure I may as well. It'll be my longest flown flight by a long shot and I'm having slight nerves about it. If I were to upgrade, I had been thinking of doing the window seat on Row 22 but wanted to hear others' opinions. The return flight looks like it would be in C+ regardless as it's all full.

Thanks!


r/delta • • 30m ago

Help/Advice Elderly grandparents and traveling Delta One LAX-ATLANTA

• Upvotes

Has anyone done these flights and back and would be able to tell me about the process? They're both 85 - one has a fkd back and one is very stubborn, hates walking too much and refuses to take a wheelchair 😂

My question is: with Delta One is the walking distance is significantly less that she might be able to handle it (the stubborn one)?

Hard to make it out with maps n whatnot. Is the delta one lounge easily accessible from where we would get dropped off at LAX? And is it a far walk from Delta One at Hartfield to the exit? Hope this makes sense. Someone please help put her mind at ease :)


r/delta • • 4h ago

Help/Advice Will my carry on be put in the hold? Group 8 and sat right at the back!!

Post image
0 Upvotes

Hi all, I’m not a frequent flyer so looking for some help, sorry if this is a lame or simple question.

I’m flying on a smaller plane tomorrow and am Group 8, sat almost right at the back. We are trying to rush off the plane as fast as possible.

Initially I was going to take a standard four-wheeled carry on and a book bag, but will they put my carry on in the hold and make us wait around for it once we get off the plane?

Would I better off taking a gym/ duffel bag as my only luggage. I fear I’ll need more room than just a book bag.

TIA


r/delta • • 4h ago

Image/Video Buy or wait? MSP > ICN

Post image
0 Upvotes

Currently in a main cabin seat and plan to upgrade before departure. We are currently 3 weeks out. Is this price still too high? Upgrading for two people. There are still 23 delta one seats open on the a 350. Paid 2500 pp for economy.

Adding: 2500 is the price round trip to Thailand not just to ICN. Maybe still overpriced 😅