r/fanshawe • u/cookiekhen • 12h ago
Fees/Payments/Registration Fanshawe Withdrawal and Refund Procedure?
I withdrew from my part-time program before school began in September, but after I had already paid my fees. I initially assumed that withdrawing would initiate a refund of the fees I paid, but while I have a negative balance on webadvisor now, I haven’t heard any updates.
On October 2nd, I emailed the registrar asking if there was anything additional I needed to do. They forwarded my email to financial aid and replied to me that they sent my email to the correct department and that they’d get back to me as soon as possible. I never got a reply, so by October 6th I sent a follow-up email to financial aid and till this day, I’ve never gotten a reply to either email.
I went to the registrar last week to speak with financial aid in person and they told me they were the wrong department and to speak to the general info registrar. Not sure why they couldn’t have emailed me that, but the general registrar gave me a different email (fees@fanshawec.ca) that I have now emailed and I have yet to hear a reply back from them either.
Does anyone have any leads as to what else I can do?
Thanks in advance!